At DFS Group, were proud to help people create spaces they love to live in.Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission.
Behind our brands is a passionate Group team.From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do. They create the foundations that allow our brands to thrive, innovate and grow.
Whether youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of.
When youre part of a community that shares your way of thinking, the wins feel bigger. The effort feels worth it. Its a place where people stay because they feel valued, and find room to grow because theyre challenged.
About the roleWe are seeking a dedicated and empathetic Customer Support Adviser to join our fun and friendly team.As our new Customer Support Adviser, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
Fixed term contract for 12 months
...