Customer Advisor - TradePoint
Part Time - 20 hours per week with potential for Overtime up to 36.75 hrs per week
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Stoke-on-trent - Meir Park
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor and you’ll help deliver a great experience for our TradePoint members by engaging, listening and selling the right products & services.
Overview
3 Month Fixed Term Contract
What's the job?
The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.
What We Need
* A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
* You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for new business opportunities.
* Comfortable with promoting and enrolling members into our trade loyalty scheme.
* Willing to develop your skills through training and by learning from others.
* Flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
* Competitive salary.
* Award-winning pension scheme.
* ShareSave options.
* 6.6 weeks holiday.
* Payroll giving.
* Employee Assistance Programme.
* Shopping discounts.
* Colleague wellbeing benefits.
* Generous breaks.
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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