Overview
Location: Wellington, Somerset
Salary: £30,195.48
Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 plus Bank Holidays, Company Pension Scheme (8% employer contribution), Health Cash Plan (after completion of Probationary Period)
About Synertec
Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens, and businesses. Celebrating our 25th year in 2024, we are proud of our Somerset Large Business of the Year nomination, and our role as an official partner of the NHS 75th Anniversary. This is a fantastic opportunity for you to join the Customer Services Team in a rapidly growing company.
Role: Customer Account Executive
You are customer focused and collaborative, with a logical mindset and the ability to learn a variety of technological systems which will be essential to your daily work. You will be used to working in a fast-paced environment, adaptable, and truly enjoy building long-term relationships with your account base. You will work closely with other teams, both through the business and with external customers. This is not a call centre environment you will be encouraged to interact and have regular customer meetings, whilst prioritising your tasks effectively. Join our dynamic team as a Customer Account Executive and become part of our companys pro-active customer management, to deliver an excellent and on-brand customer experience.
Responsibilities
* Build long-term relationships with your account base and deliver an excellent customer experience.
* Collaborate with other teams and engage with external customers to meet needs.
* Prioritise tasks effectively in a proactive customer management approach.
The Essentials For You
* 25 days holiday, rising to 30, plus Bank Holidays
* Generous Company Pension Scheme with 8% employer contribution
* Benefits Portal and Employee Assistance Program
* Health Cash Plan after completion of probation
* Flexible Weekly Wellbeing Time
Our Commitments
Synertec are committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversitys. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Minds Mental Health at Work Commitment.
Application and Sponsorship
Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people, living by our values of Ambition, Excellence, Integrity, Openness and Unity. Please note that sponsorship is not available for this role.
Role identifiers
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Marketing Services
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