We are currentlylooking for a Medical Receptionist to join our friendly team; the post is part-time16 hours to be worked 3 days. Pay scalewill be in accordance with experience. Previousexperience of working in a health care setting is preferred but not necessaryas full training will be provided. EMIS clinical system knowledge would bedesirable.
If you can workunder pressure to a high standard, are flexible and reliable, with excellentinterpersonal and communication skills, we would like to hear from you.
Main duties of the job
The duties and responsibilities to be undertakenby members of the practice administration team are mainly reception and office duties and these may bevaried from time to time under the direction of the Assistant PracticeManager/Practice Manager, dependent on current and evolving practice workloadand staffing levels:
About us
We are a friendly GP surgery with a dedicated administration team and an established clinical team, located in the centre of Whitefield.
Job responsibilities
Processing personal and telephone requests forAppointments, Home Visits and Telephone Consultations, ensuring callers aredirected to the appropriate Healthcare Professional
Provide an efficient reception service for patients andany other visitors to the Practice
Providing clerical assistance to Practice staff asrequired, including Photocopying, Scanning, Read Coding and Filing
Dealing with general enquiries and explain Practiceprocedures to patients
Processing repeat prescriptions in accordance withpractice guidelines
Computer data entry/data allocation and collation;processing and recording information in accordance with practice procedures
Processing and distributing incoming and outgoing mail
Undertake a variety of administrative duties to assist inthe smooth running of the Practice
Communicate test results appropriately being aware ofconfidentiality at all times
Initiating contact with and responding to requests frompatients, other team member and associated Healthcare Agencies and Providers
Keeping the reception area, noticeboards and leafletdispensers tidy and free from obstructions and clutter
Enter patient information on to the computer as required
Opening up/locking up of practice premises andmaintaining security in accordance with practice protocols
Understand and applylegal issues that support the identification of vulnerable and abused childrenand adults, and be aware of statutory child/vulnerable patients healthprocedures and local guidance
Be aware of ChildProtection and Safeguarding issues and communicate concerns in accordance withpractice protocol.
Undertake regular mandatory training child protection,vulnerable adults, basic life support, moving and handling etc.
Person Specification
Qualifications
* English and Math's GCSE grade A to C
* EMIS Web
* Docman 10
* Basic office administration
Experience
* Experience of working in an office environment
* Experience of working in primary care
* Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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