Job Description
PROPERTY MANAGERHillcrest Estate Management £Competitive, aligned to experience and portfolio size Hybrid (2 days in the Bristol office per week and 3 days hybrid working/site visits)ROLE OVERVIEWWe need a Property Manager who can take full ownership of a diverse portfolio and run it confidently, commercially and compliantly, without being micromanaged.Youll be trusted with a portfolio of residential developments in and around Bristol, acting as the main point of accountability for service delivery, client relationships and long-term asset care.The portfolio has been sized to be manageable and sustainable, allowing you to focus on quality, consistency and long-term outcomes.ROLE EXPECTATIONSThis is a varied, multi-location portfolio that requires strong organisation, sound judgement and confidence dealing with clients, residents and contractors.You will need to balance service quality, cost control and compliance at the same time and be comfortable making decisions rather than escalating them.You will be expected to run your portfolio, spotting issues early, managing risk and improving standards, not just reacting to problems.WHAT SUCCESS LOOKS LIKEYoull be successful in this role if:Your developments are stable, compliant and well managedClients trust you and see you as their go-to point of contactBudgets, forecasts and expenditure are controlled and transparentSection 20 consultations and major works are delivered smoothlyHOW YOULL SPEND MOST OF YOUR TIMEMost weeks, youll be:Managing the day-to-day performance of your residential portfolioBuilding strong relationships with clients, residents and contractorsPreparing and controlling service charge budgets and forecastsOverseeing major works projects and Section 20 consultationsCarrying out regular site inspections and ensuring H&S complianceInterpreting leases, legislation and best practice to give clear adviceYoull work from our Bristol office 2 days per week and 3 days hybrid with site visits as required. You will be trusted to manage your time and priorities effectively.WHO THIS ROLE IS FORThis role suits someone who:Has proven experience managing residential block portfoliosIs confident handling budgets, major works and client relationshipsUnderstands leasehold legislation and industry best practiceCommunicates clearly and professionally with a wide range of stakeholdersTakes pride in delivering a high-quality serviceEXPERIENCE THAT HELPSResidential property management experienceStrong knowledge of the Landlord & Tenant Act and leasehold legislationFamiliarity with RICS and ARMA guidelinesExperience overseeing Section 20 consultations and major worksTPI Associate membership (or willingness to obtain within 12 months)WHAT WE OFFERCompetitive salary, aligned to experienceCar allowance for field-based roles (London and Essex)24 days holiday plus bank holidays, with additional Christmas closurePension schemePerkbox membership with discounts across retail, travel and entertainmentFully funded training and professional development, including paid study leaveEmployee referral schemeAnnual salary reviewFree eye tests and Cycle to Work schemeLong service awardSupport for Army Reserve trainingABOUT HILLCREST ESTATE MANAGEMENTHillcrest Estate Management supports residential developments across the South West from our Bristol base.Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained.For those joining the business, we offer the opportunity to manage a varied portfolio within a supportive team, where there is structure in place but also the flexibility to manage your role effectively.As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation.HOW WE HIREInitial conversation with our talent teamInterview focused on experience, judgement and approachWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.TPBN1_UKTJ