Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you’re seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the place for you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level The role: Infrastructure Engineers play a critical role in the success of providing our community with a performant, reliable platform and are called upon to design and support the right solutions for the business needs. Beyond providing high standards of service and general support, they must effectively work in a consultative role for each project to make recommendations on the appropriate solution, to improve performance of the platform and to plan proactively for both internal and user inspired changes and growth. The role requires a high degree of self-management, proactivity and positivity with regard to delivering internal objectives, personal accountability, good communication and technology acumen. Continual knowledge transfer, training and mentoring of less knowledgeable staff is expected. As a an engineer, a higher level of technical knowledge is required, with a need to keep up to date on new tools and techniques, future technical roadmap recommendations and deputising for your manager. What you'll be doing: Ensure our infrastructure remains available, secure, and reliable for end users and the SJP community. Complete necessary maintenance activities within required timeframes, in accordance with policies and standards. Resolution of incidents in line with target SLAs - particularly complex Issues Maintenance of desktop build and support to the 2nd line team for complex desktop issues Software package maintenance Work collaboratively with members of Technology Operations, particularly Cloud Ops Engineers, Cyber, Network Engineers and other areas such as Solution Architects, Application Developers and Project teams to design the infrastructure for applications. To assess and deliver change for projects (within the Technology Operations division and the wider business, particularly complex change To provide guidance and support to other members of the team, enabling their technical development Perform operational activities as required within the estate (incident resolution and maintenance) Recommend and deliver cost savings and cost-effective solutions To maintain the cybersecurity stance of our IT infrastructure. Display a high understanding of Microsoft & Azure platforms. Identify areas for automation and deliver automated functions. Act as a consultant for the technology area for complex problems and issues to help resolve incidents for challenging requirements. Keep up to date with Microsoft applications and tools, enabling informed recommendations for adoption and continuous service improvements as the platform evolves. Who we're looking for: A methodical and analytical solution finder, who thrives in a fast-paced, ever-evolving technology environment. An ability to think critically and proactively identify opportunities for improvement—whether through automation, cost-saving solutions, or system optimisation. A collaborative and personal team player, who can confidently engage with colleagues across Technology Operations. Essential Criteria Demonstrate substantive experience of Azure practical experience building and maintaining varying Azure workloads/services within a large enterprise. Extensive experience of supporting an enterprise infrastructure including networks, firewalls, load balancing and Active Directory Experience leading or working within hybrid-cloud enterprise environments, with expertise in security and backup applications and services in a regulated setting. Exposure to demonstrating a successful balance between security, access control, and auditing capabilities in the cloud. Understanding of High-Availability and Disaster recovery-based workloads Desirable Criteria Microsoft Certified: Azure Administrator (AZ-104) or an equivalent qualification. Knowledge or experience identifying automation opportunities and using monitoring tools for proactive issue resolution. Special Requirements: As a technical subject matter expert, there are also the following responsibilities. Liaising with external third parties, particularly Microsoft Providing support for infrastructure changes and maintenance out of core hours Potential for 24/7 on-call support (Qualifies for additional payment). What's in it for you? We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including: Competitive parental leave (28 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box. What's next? If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.