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Helpdesk operator

Permanent
ISS
Helpdesk operator
Posted: 18 November
Offer description

Job Description

As an Estates Administrator, you will manage a variety of administrative tasks, including maintaining systems, processing purchase orders, and assisting with financial and payroll activities. You will work closely with colleagues and suppliers to ensure accurate records and timely reporting, contributing to the overall success of the Estates operations.

Key Responsibilities

- Operate and maintain the CMMS (Concept Evolution) system and produce scheduled reports.
- Log tasks accurately and monitor completion within required timescales.
- Create and manage purchase orders using the COUPA system; liaise with suppliers and subcontractors.
- Assist with monthly and annual accounts, invoice compilation, and purchase ledger queries.
- Support payroll processes, including timesheet summaries and overtime updates.
- Record monthly energy meter readings and produce trend reports.
- Prepare documentation for audits and maintain compliance with company policies.
- Contribute to a safe and secure working environment and uphold confidentiality standards.

Professional and Personal Competencies/Qualifications

- Previous experience in administration and office management within an Estates environment.
- Familiarity with CMMS systems (e.g., Concept Evolution).
- Proficiency in Microsoft Office (Word and Excel).
- Excellent organizational skills and attention to detail.
- Ability to communicate effectively at all levels, both written and verbal.
- Problem-solving skills and ability to work independently.
- Commitment to confidentiality and data accuracy.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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