We are seeking a friendly, organised, and reliable Medical Receptionist/Administrator to join our busy GP practice team working across two practice sites.
The successful candidate will provide a high standard of reception and administrative support, ensuring patients receive a professional and caring service at all times. This position involves a significant amount of IT and computer‑based work, therefore applicants must be confident using computer systems and working electronically.
We are looking to recruit two part‑time members of staff, each working 20 hours per week, or one full‑time member of staff working 40 hours per week for the right candidate.
Responsibilities
* Greeting and assisting patients
* Managing telephone enquiries and appointments
* Processing prescriptions and clinical correspondence
* Maintaining accurate patient records
* Electronically registering patients
* Composing, printing, mailing and scanning correspondence
* Completing administrative tasks set by clinicians and management
* Opening and closing the practice when required
* General administrative and clerical duties
* Supporting clinicians and the wider practice team
* Excellent communication and customer service skills
* Strong organisational and multitasking abilities
* Ability to work well under pressure in a busy environment
* Good IT and administrative skills
* Confidence using computer systems and working electronically
* Flexibility to work across both practice sites
* Good teamwork and the ability to work independently and take initiative
* Professional conduct at all times
Experience and Qualifications
* Previous experience working in a GP practice or healthcare setting
* Knowledge of the SystemOne clinical system
* Excellent communication and customer service skills
* Strong organisational and multitasking abilities
* Ability to work well under pressure in a busy environment
* Good IT and administrative skills
* Confidence using computer systems and working electronically
* Flexibility to work across both practice sites
* Good teamwork and the ability to work independently and take initiative
* Professional conduct at all times
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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