Job Description
Job Title: Street Services Assistant
Department: Place
Line Manager: Head of Place Management
Direct Reports: n/a
Location: 80-81 St Martin’s Lane, London WC2N 4AA
Hours: Full-time, 9:00am–5:30pm, Monday to Friday
Additional: Occasional weekend and out-of-hours work
Job Purpose
The Street Services Assistant supports the day-to-day delivery of street-level services within the Heart of London BID area. This highly visible, street-based role includes conducting inspections, reporting public realm issues, and liaising with local businesses and partners, escalating issues to the Street Manager and Head of Place Management or other relevant contact as needed. The Street Services Assistant helps ensure the area remains clean, safe, and welcoming through proactive monitoring and logging of information, with escalation or follow up as needed.
Main Responsibilities
Street Monitoring & Inspections
1. Perform daily inspections for cleanliness, environmental concerns, and defects.
2. Log issues using PDA/CRM systems; follow through with relevant authorities.
3. Ensure seasonal/event enhancements (e.g. planters, signage) are correctly deployed and main...