N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people are involved in manufacturing and distributing retailing building materials to the trade and retail public. Benefits: We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable. A competitive salary commission Comprehensive and ongoing training Great staff discount on N&C products Perkbox discounts Company pension scheme Opportunities for personal and professional development 31 days holidays, inc. Bank Holidays A genuine work-life balance Immediate start available Role responsibilities Retail Sales Assistant: Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge Confidently engaging with customers and team members Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge Working as part of a team to maintain showroom stock levels and store appearance Resolving customer queries following Company procedures in a professional manner Generating new trade leads Manual lifting when required You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays Requirements for Retail Sales Assistant: Previous experience in a similar trade/retail role Experience in providing customer service to the general public is essential Friendly, helpful and confident with an engaging personality Previous experience in bathroom and tile sales is preferred You will be comfortable with dealing with a variety of customer situations in a professional manner Ability to demonstrate energy, drive and a positive can-do attitude Strong interpersonal and communication skills, written and verbal Able to easily build rapport Able to ensure a complete customer experience