Overview
fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. Leadon Bank has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day. Shaw healthcare is looking for a Concierge to join the team at Leadon Bank in Ledbury.
Responsibilities
* Concierge are a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of \'wellness, happiness, and kindness\'.
* Maintain effective communication with Care Staff, Service Users and visitors, and respond to the needs of Service Users.
* Welcome and be courteous to all visitors to the Service.
* Check safety and security of home as Resident is arriving and leaving.
* Assistance with shopping lists and shopping porterage.
* Assistance in using restaurant and obtaining cooked meals and light refreshments.
* Room Service
* Assist with arranging Taxi's, delivery of newspapers and post.
* Provide sufficient supplies of clean crockery, cutlery and cooking utensils for each meal service.
* Support with personal laundry/removal of domestic waste.
* You may be required to undertake any other duties as requested by your Manager.
* We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw.
Benefits
* Excellent Career
* Part time Night Concierge - £12.72 per hour
* Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK\'s largest employee owned healthcare company.
* Discounted benefits and support including a wide range of employee benefits and services to support your well-being
* Opportunities including Refer a Friend bonus scheme (earn up to £1000 for each referral by you), Paid annual leave 28 days per year (based on hours) inclusive of bank holidays, Company Sick Pay, Enhanced payrates for bank holidays, Free Uniform, Pension scheme, GP online, Colleague discounts, Holiday discounts, Recognition schemes, Online benefits and cashback rewards, and an Employee Assistance Programme
Salary and Working Hours
Salary: £12.72 per hour
Working Hours: Part time hours - 24 hours a week - 2x night shifts per week.
APPLY TODAY! Be one of the special people that make a difference!
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