We have a great opportunity for an experienced Account Director to work with some of our major clients in the health and beauty sector. Working as part of the campaign management team, you will become a trusted advisor, responsible for developing innovative and forward-thinking tactical and strategic solutions that support the delivery of client’s campaign goals. The Account Director will also be responsible for coordinating the successful delivery of all campaigns and identifying and developing new business opportunities to exceed revenue goals and expand the portfolio of services we provide.
You will be working in a team which prides itself on being supportive, inclusive, friendly and fun. We are passionate about everything we do; are quick to laugh at ourselves, and work with clients that see us as an extension of their team.
About us
N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. We create physical and digital events that make fans for brands, wherever they are. Working in partnership with our clients, we use insight-led creative and brand experiences to engage with the right people and change what they think, feel and do. We apply 20 years of marketing experience to successfully deliver our clients’ requirements, across sectors including FMCG, health and beauty, luxury goods, retail and technology. Our clients include household names such as Tesco, Coca-Cola and Superdrug.
Key accountabilities include:
1. Partner with customers at a senior level to understand their business needs and objectives.
2. Act as key point of contact to oversee the delivery of client work.
3. Work with internal teams to develop best-in-class campaigns, reviewing and assessing to ensure the very highest quality of output from the team.
4. Manage reporting and analysis of campaigns and agency performance for client and internal review.
5. Look for opportunities to promote the expansion of our business with existing clients.
6. Own and deliver on commercial targets for the account; providing financial leadership to members of the Campaign Management team.
7. Lead and work closely with all stakeholders on pitches, responses and submissions.
8. Mentor, coach and provide best practice guidance to other team members, ensuring the success of campaigns and the development of colleagues.
Requirements
9. At least 4 years in managerial positions within a similar agency environment working with reputable health & beauty brands/ FMCG / retail / food
10. Experience in a similar client-relationship management role with the ability to carefully manage expectations and build strategic working relationships
11. Exceptional client services experience and a proven track record in developing business growth in a fast-paced environment
12. Strong financial acumen to manage budgets and control expenditure and P&L
13. Ability to multitask and prioritise conflicting deadlines and work across multiple fast-moving projects with multiple clients
14. Good understanding of managing integrated campaigns involving design, production, logistics, print, staffing and events
15. Comprehensive project and time management skills demonstrated in developing large scale campaigns
16. A natural leader with inspiring people management skills; able to coach, guide and supervise campaign staff and ensure that individual performance goals are achieved
17. Excellent written and verbal communication skills, able to role model excellent client report writing skills or campaign briefs and give guidance to team members in doing the same
18. Able to travel into London on a regular basis to visit client / client retail activations
19. Full UK driving license and access to own car
Benefits
20. Salary £44,000 to £54,000 gross per annum depending on experience plus bonus
21. Hybrid working 3 days office/ 2 days home - giving the best opportunity for those all important water cooler moment plus two days at home for focussed flexibility
22. 23 days annual leave plus Bank Holidays, rising each year (capped at 30 plus opportunity to buy / sell holiday scheme)
23. Life assurance - to support the financial security of your loved ones
24. Day one access to Digital GP service 24/7 - we know getting hold of a GP can sometimes be difficult (plus free private medical healthcare after 2 years' service)
25. Retail discounts scheme - save money on lots of everyday high street, online purchases as well as treats and experiences
26. Employee Assist Programme 24/7 - support when you need it on a range of practical, financial, health and legal issues
27. Our head office location has multiple perks including an onsite gym, free breakfasts, free carparking and onsite café
28. Regular company socials from BBQs to festive celebrations
29. Structured induction and training programme for your role
30. Quarterly and annual recognition award schemes
31. Salary sacrifice scheme to help with your commute costs whether you travel by car or bicycle
32. And not to forget free onsite car parking plus a free shuttle service from the local train station!