Job Overview
. Horwich. Temp to Perm. £12.40 per hour.
An established firm are looking for an experienced Customer Service Administrator to join their existing team of 4. You will be the first point of contact for customers calling and emailing in. Duties will include;
1. Answering the phone and dealing with order enquiries
2. Providing detailed quotes for equipment rental
3. Processing orders onto the system
4. Liaising with couriers to arrange delivery
5. Preparing invoices
6. Providing an aftercare service
7. Liaising with other internal departments such as sales and technical, to ensure that the customer journey runs smoothly
To be successful, you need to have previous office based customer service experience, similar to the duties listed above – full product training will be given, be confident on the phone and with IT – particularly Excel. Sage is an advantage. You need to be proactive and a strong team player. Following interview, if successful, you would be starting immediately and have no notice period to work.
If this sounds like your perfect job and next challenge! please forward your CV for immediate consideration, and we look forward to hearing from you.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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