Account Director
Location: Westgate, London
Full-time/Hybrid
Join an industry-leading team at the heart of the UK’s media ecosystem. Kantar Media TGI partners with some of the world’s most influential media owners, agencies and advertisers—including Global, Sky, Disney, Channel 4, WPP, Omnicom and Publicis. With a renowned portfolio of data and insight solutions, we help shape smarter decisions, stronger creative, and real commercial impact across the media landscape.
We’re now looking for an exceptional Account Director who shares our passion for media, advertising and insight—and who thrives on driving meaningful results for clients. In this role, you’ll lead strategic relationships with top-tier clients, focus on new revenue opportunities across both subscription and custom insight solutions, and play a pivotal role in the ongoing success of our business.
What You’ll Be Doing
* Build and maintain strong, strategic relationships with a portfolio of top-tier media and agency clients
* Deliver exceptional account management to ensure client satisfaction and retention.
* Lead contract renewal negotiations with senior stakeholders across data, insight, software and digital activation solutions
* Identify, shape and convert new opportunities for upselling within client accounts
* Create and execute strategic account plans aligned to KPIs and growth targets
* Build trusted-advisor relationships through deep understanding, networking and ongoing engagement
* Collaborate closely with the support team to address day-to-day client queries and ensure clients receive maximum value from our solutions.
* Act as a senior member of the team, sharing knowledge and expertise with a team of AMs.
* Represent Kantar Media TGI at key industry events
* Maintain accurate CRM and financial reporting, ensuring reliable forecasting
You Bring
* Proven account management experience—ideally within media, research, data, consulting or similar sectors
* Experience managing multi-stakeholder accounts and negotiating at senior levels
* Familiarity with procurement processes (a strong advantage)
* Deep interest in media and advertising, with a desire to stay ahead of industry trends
* A consultative, strategic approach
* Experience leading, mentoring or developing people
* Excellent organisational skills and the ability to manage multiple priorities
* A ‘people person’ who enjoys building long-lasting partnerships
* A proactive approach to learning, growth and seeking new opportunities
* A genuine passion for being part of a collaborative, high-performing team
Who You Are
* A natural connector and problem-solver—energised by big ideas and client challenges
* Energetic, positive and endlessly curious
* Collaborative, resilient and driven to achieve results
* Motivated by solving client challenges and delivering impactful solutions
* A confident and articulate communicator—both written and verbal
* Proud of your attention to detail and high personal standards
* A self-starter who also thrives in collaborative team environments
* Entrepreneurial and solutions-focused
* Skilled at networking and relationship building
If reading this excites you, then you sound like a TGIer, come join us!