Job Description
Location : Trafford
Salary : NMW up to £23,796
Consultants : Cassidy Pinder & Sadie Fielding
We are currently working with a great company based in Trafford - who specialise within the Logistics Industry. They have an exciting opportunity for a Customer Service Administrator to join their team.
Working hours are Monday to Friday 8.30am-5pm.
What you can expect:
* Fun, Friendly work environment
* Modern offices
* Career Progression / Development
* Transport Links / On Site Parking
Key Duties:
Reporting to Customer Service Manager - you will be responsible for all Customer Services queries across the Road Freight Department :
* Dealing with Internal / External Customer Service Queries
* Weekly Completion & Sending KPI Reports
* Ensure Shipper Invoices reconciled with Customer Information
* Maintaining Customer Records
* Ensure High Customer Satisfaction Levels
* Track & Trace Shipments
Profile:
* Must have a minimum of 1 years’ experience within Customer Service
* Essential Requirement of working in a similar Freight / Logistics Environment
* Solid Communication Skills needed - Verbal / Written
* Excel and Word Experience
If you are interested in the Customer Service Administrator pos...