Job Overview
As a Team Leader apprentice, you'll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You'll make sure the team maintains high standards and that our customers are kept happy.
Responsibilities
* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Deputise the management team and resolve any issues that arise in their absence.
* Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork.
* Ensure the bar is always safe, legal, and clean, and address any issues as quickly and safely as possible.
What You'll Bring
* A great eye for detail, ensuring every pint is poured to perfection.
* Be a role model on giving great service and ensuring every customer receives a warm welcome.
* Have the ability to think on your feet and adapt to whatever challenges arise during a busy shift.
* Maintain a positive, can‑do attitude and be a real team player.
Benefits
* Competitive salary and pension contribution.
* The chance to further your career across our well‑known brands.
* Discount of 33% for you and 15% for your loved ones on all of our brands.
* Wage Stream – access your wage before payday.
* Up to 30% discount at Superdrug; exclusive discounts with three mobile providers.
* 50% discount for you and 25% for your loved ones at our Greene King Inns and hotels.
* Free employee assistance program offering mental health, well‑being, financial, and legal support.
Apprenticeship Includes
* A mixture of face‑to‑face and Skype/phone catch‑ups every 4 – 6 weeks to discuss feedback and progress.
* On‑ and off‑the‑job training, including workshops and webinars.
* Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.
* Opportunity to gain Functional Skills in English and maths (if you don't already have GCSE).
* Hospitality Team Leader Apprenticeship Qualification after completing the 15‑month programme.
* Food and Beverage Level 3 Apprenticeship qualification over the course of 12–18 months.
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