To be considered for this role as a Bureau Analyst you will have:
* Excellent organisational skills with strong attention to detail
* Clear and effective communication skills, both written and verbal
* The ability to work independently, manage priorities, and meet deadlines
* A flexible and adaptable approach to support business needs
* A strong sense of ownership and responsibility for the quality and timeliness of your work
* A customer-focused mindset, with a willingness to go beyond basic service expectations to deliver effective solutions
* The ability to work collaboratively as part of a team, sharing knowledge and expertise to support team success
* Optima experience an advantage
The key responsibilities of this role as a Bureau Analyst:
* Act as the first point of contact for customers and internal teams, handling enquiries professionally and efficiently
* Carry out energy bill validation for gas, electricity, and water, ensuring invoices align with contracts and agreed tariffs
* Resolve invoice queries with suppliers and customers in a timely and professional manner
* Maintain, analyse, and report on energy data using specialist systems
* Produce accurate and insightful reports to support customer understanding and decision-making
* Support customers with sustainability-related requirements and initiatives
* Maintain accurate records and documentation with a high level of attention to detail
* Communicate clearly and effectively with internal teams and external stakeholders in a fast-paced environment
The employment package for a Sales Executive is:
• £25,000
• 37.5 hours per week, Monday–Friday, 9am–5pm.
• 22 days annual leave plus bank holidays.
• An additional day off for your birthday (or the nearest weekday if it falls on a weekend).
• Access to a new Go-Benefits scheme offering discounts on insurance, retail, restaurants, holidays, and healthcare plans.
• Access to an external HR team for confidential support.
• A friendly and growing team with opportunities for career development.
How to Apply:
This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Candidates without this right, or who are currently in the process of applying for it, will not be considered