About the role
Working daytime hours between 10:00am and 2:00pm to assist with telephone enquiries, provide access in and out of the hostel, and respond to general client queries.
Responsible for designated duties at The Elms i.e. activities and associated administrative tasks. To take responsibility for other areas when necessary. To maintain a professional relationship with residents and assist them with their day to day needs. To create a culture of partnership with the Hostel Key Workers through mutual respect, collaboration and understanding of each other's role and responsibilities.
About you
• A good understanding of working in a hostel or care environment
* Experience of supporting vulnerable people who have complex needs
* Liaising with a range of service providers or agencies, in order to establish, or improve, services for clients
* Understanding of the principles of a quality and customer-focused service
Job Type: Part-time
Pay: £14,029.60 per year
Expected hours: 20 per week
Work Location: In person
Application deadline: 14/09/2025