Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.
What's in it for you?
Attractive salary and service charge
Annual performance-based bonus scheme
Private healthcare
Company pension
Accommodation available if required
Employee recognition awards
Cashback healthcare cover after probation
Continued career development with recognised training providers
Generous friends and family rate at Iconic Luxury Hotels
25% discount on all food and beverage
Discount on spa treatment and products
Refer a friend incentive
Team social events, seasonal gifts and much more
Check out behind the scenes here:
https://www.instagram.com/chewtoncareers/
Restaurant Manager
About you
Proven experience in managing a restaurant in the luxury sector is essential
Previous management experience in a high volume restaurant is desirable
Confidence managing a large team in a fast paced environment
Experience in delivering training, writing rotas and team management
Pro-active and passionate for your work and communication with colleagues
Enthusiastic about hospitality and 5 star service
Keen eye for detail and flexible attitude
Aim of the Restaurant Manager role
In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity
Key responsibilities of the Restaurant Manager
Take ownership of managing the restaurant, stillroom and room service within The Dining Room
Have a strong customer facing presence in restaurant trading peak times and ensure that service is performed at high level in a professional manner
Support Assistant Restaurant Managers with training to keep 5 star standards
Delegate responsibilities and tasks to the Assistant Managers and Supervisors, other employees effectively ensuring follow up and accountability
Take ownership for the administration of the restaurant reporting to the Food and Beverage Operations Director
Take ownership for the preparation and presentation of trainings and briefings to the Company's specification
To hold monthly staff meetings to ensure effective communication and control
Respectfully support disciplinary matters within the restaurant
Be aware and confident of product knowledge of all services offered in the Hotel to ensure that all guests wishes are met as far as reasonably possible
Continuously keep staff informed of restaurant and room service and hotel goals, budgets and standards
Assist the Food and Beverage Operations Director in keeping the Deputy General Manager and General Manager informed of all comments and complaints received from guests and to use these where possible to improve service standards showing integrity and discretion at all times
To handle and follow up on every type of guest comment and feedback
To liaise with Reception / Reservations re table bookings and special requests
Implement appropriate strategies to resolve adverse trends and improve sales together with Food and Beverage Operations Director
To show a constant united front of management to the staff through respect, listening, training and teamwork
If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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