Job Description
The post of Housing Officer within West Dunbartonshire Council Housing Operations department encompasses a range of tasks including pre- tenancy and ongoing tenancy case management aimed at delivering:
• Person centered housing and pre- tenancy advice.
• Wrap around tenancy management services designed to achieve tenancy and community sustainability
• Maximise rental income, undertake arrears prevention activity and maximise access to
employability services
• Reduce void rent loss and the number of empty homes
• Deliver local lettings planning through localised area housing teams within a local policy and legislative framework
The Housing Operations service area sits with the Strategic Lead for Housing and Employability. The service consists of circa 112 posts and has an income generating capacity within the Council structure. The service area is customer focused and has been designed to maximise our tenants’ income through housing and other welfare benefits, access to working 4U services and direct support and assistance via the third sector.
The service area will deliver a culture of ownership and continuous improvement as part of an integrated cohesive Housing and Employability service, working with a wide range of service partners and agencies to develop joint planning objectives, ensuring that the Councils policies and strategic Corporate objectives are met.
The Individual
The successful candidate will benefit from the following:
WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:
• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support
For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us