Job description
About KPMG International
Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career.
KPMG International helps set the strategy and protects the reputation of this global organization of independent professional services firms providing Audit, Tax and Advisory services. We deliver value to our member firms and drive positive change in the communities we serve. By joining us you will gain a unique understanding of how a global organization operates and work on projects that impact the whole organization. From setting standards and best practices to developing innovative tech- enabled solutions for clients, you'll be part of a global team changing the way our business operates. We look forward to welcoming you to our team.
About this Global Group
The world is facing significant social, economic and technological change. As businesses increasingly embrace the concept of stakeholder capitalism, KPMG recognizes that our success is not solely defined in financial terms. Our purpose, to inspire confidence and empower change, defines a broader contribution that encompasses not just the commitment we make to our people and KPMG’s current and future clients but also a wider society and the future of professional services.
Corporate Affairs is at the heart of this work. We identify the people and actions that help shape, promote and protect the reputation of KPMG. We work with all those - internally and externally, directly or indirectly - who influence our reputation and who we must listen to, and constructively engage with, if we are to achieve our trust and growth ambition.
This is why KPMG has brought together a team of experienced professionals from across public affairs, ESG and communications. Together, we form the Global Corporate Affairs Function. Working with colleagues in member firms across our network, we are on a journey to transform the way we engage with all those people who influence our reputation.
About this Team
Global Communications consists of three specialism-based teams: Strategic Communications (which is comprised of three pillars: the Global Reputation Campaigns and Programs team, the Media Relations & Issues Management team and the Social Media team), Internal Communications, and Leadership Communications.
Role SummaryThis role will focus on internal communications business partnering key areas of the firm, working with senior KPMG International leaders and their teams to plan and deliver effective internal communication programs in support of our Trust & Growth strategy.
Key responsibilities include:
1. Acting as internal communications business partner to senior leaders and their support teams, building trusted advisor relationships with them.
2. Accountable for the successful development and execution of internal communications, including tailoring strategic messaging, drafting and developing communications, segmenting audiences and measuring success.
3. Bringing innovative and creative thinking to the table, working with designated leaders to deliver best-in-class internal communications
The role will drive communication approaches to protect and enhance the firm’s reputation and support its overall Trust and Growth ambition. This is a challenging role that will involve day-to-day liaison with KPMG leadership, national firms and third parties. All outputs and outcomes must be to the highest standard and the successful candidate will need to display exceptional communication and influencing skills, agility, as well as a keen sense of business acumen and professional judgement.
Key Accountabilities65% - The Senior Manager has the following accountabilities:
4. Develop, manage and execute compelling internal communication programs aimed at supporting the delivery of key business areas programs and objectives.
5. Develop strong and trusted relationships with senior leaders and their support teams, understanding their commercial priorities and how internal communications can support their objectives.
6. Deliver and execute effective internal communications in support of the business strategy, and in alignment with Global Communications strategy.
7. Leverage KPMG communications channels to effectively communicate to all levels of the global environment, as well as how to reach local audiences, leveraging local networks as appropriate.
30% - To demonstrate energy, innovation and creativity
8. Be an active member of Global Communications, supporting other Communication teams as required.
9. Support broader Corporate Affairs commitments and deliverables.
10. Champion the use of new, innovative ways of communicating with stakeholders.
11. Work KPMG’s Global Functions and Sectors to ensure a joined up and integrated approach to communications.
10% - Measurement and resource management
12. Oversee Central Services support for your campaigns and programs e.g. Events, Editorial, Design and others comprising a mix of in-house, outsourced and offshored resources.
13. Lead engagement with regions and countries on adoption, development and roll-out of programs.
14. Establish KPIs for campaigns and programs.
15. Provide end-to-end budget oversight for campaigns and programs
16. Oversee measurement and reporting on campaigns, budgetary spend and measure and analyze the success of global communications activities.
17. Undertake campaigns and program reviews and take learning into future campaigns and programs.
Experience / Qualifications / Knowledge
18. An internal communications experienced professional with demonstrable experience in senior internal communications business partnering.
19. Experience in professional services and/or a B2B environment.
20. Strong influencing and communication skills to act professionally, calmly and persuasively when dealing with key internal stakeholders.
21. Experience working with senior management.
22. Experience of developing compelling value propositions for services/campaigns.
23. Willingness to work flexible hours as required - connecting and collaborating with colleagues in different time zones.
24. Proven project management skills with the ability to get buy-in and support for projects from diverse and often widespread stakeholders. Experience of the above in a global, matrix context would be advantageous.
25. Excellent writing and communication skills, with an ability to grasp business objectives and translate into actionable technical and functional requirements.
26. Comfort with wide variety of cultural differences and skill sets and ability to work a flexible schedule to interact with colleagues in other time zones around the world.
27. Proven ability to create, engage and maintain a strong professional network to achieve corporate goals.
Technical skills & qualifications
28. MS Office – most importantly Word, Outlook, and PowerPoint.
29. MS SharePoint
30. MS Teams
31. Strong writing, editing and proofreading skills
32. Project management skills
33. Business acumen
Description of level of Qualifications
34. Bachelor’s degree Communications or related field from an accredited university or college.
Agile/Flexible Working
At KPMG International, we are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Please ask to find out more.
KPMG International's commitment to inclusion & diversity
At KPMG International, we recognise that we need inclusion and diversity to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest pool of talent across our network and beyond, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which empowers everyone to bring their whole selves to work.
Applying with a disability
KPMG International is proud to be an inclusive place to work and we are committed to ensuring that you are treated fairly throughout our recruitment process. Should you be successful after the initial application stage, please discuss any reasonable adjustments that you may require with your recruitment contact.