We are looking for a passionate Shift Manager who can help us to create exceptional dining experiences at our new Queensway fresh pasta restaurant. We won’t just be cooking and serving our customers the freshest pasta in town (although that’s a big part of it!), but opening doors to one of the coolest locations in town. Picture this: we’ll have chefs making fresh pasta in the window of the store to entice the good people of Queensway in. There’ll be the hippest Italian funk and jazz on stereo, the smell of ragù in the air, fresh pasta making classes in-store, and much more. As Shift Manager, you’ll lead by example, overseeing operations during your shift and fostering a positive environment where our passion for authentic Italian cuisine shines through. We want to hear from candidates who ooze passion, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Queensway. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul. Opening hours: Monday to Thursday, 11am to 11.30pm. Friday: 11:00am to 12:00am Sunday: 11:00 am to 10:30 pm. What you'll do at Pasta Evangelists: To be in charge of the restaurant floor, ensuring everything runs like clockwork. Uphold cleanliness, food safety, and operational procedures in both front-of-house and back-of-house areas. Oversee the kitchen and dining area, making sure every dish that leaves the kitchen is a masterpiece. Be the go-to person for our amazing front and back of house staff. Proactively address challenges and make quick, effective decisions to ensure seamless service. Engage warmly with our guests, ensuring they receive exceptional service throughout their visit. Train new team members and keep the current crew sharp with ongoing training sessions. Manage the shifts and time-off requests to keep the restaurant fully staffed and ready to roll. Handle cash and reconcile transactions with precision and honesty. Be happy to help with budget planning and finding smart ways to control costs. Conduct regular Food and Health & Safety checks and jump into action if something needs fixing. Keep the vibe positive, even during busy shifts. Who you are: You've got some solid experience as a Shift Manager or in a similar role in hospitality. You know the ins and outs of running a bustling restaurant. You're a natural leader who loves motivating and guiding a team. Your positive energy is contagious! You have excellent communication and interpersonal skills. You can connect with anyone, making both staff and customers feel valued. You handle stressful situations like a pro, keeping calm and collected no matter what comes your way. You have a genuine passion for great food and hospitality, and love sharing that passion with others. You never miss a beat and take pride in delivering perfection in every task. You thrive in a collaborative environment, supporting and motivating your team to achieve common goals. Today, we are looking for shift managers, but as we grow, we want you to be our pipeline for the future and grow with us Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for. … If you dream in pasta shapes, you're in the right place. What we can offer: Competitive salary to attract the best talent Join a dynamic, fast-moving & diverse team Join a growing business with growing opportunities 28 days holiday (inclusive of bank holidays) Complementary staff food & drinks while on shift Who we are: HGL Pasta are the newest Franchise partner of Pasta Evangelists who will be operating Pasta Evangelists restaurants in West and Central London. We're excited about the future as we work on bold plans to grow over the next few years — and that means fantastic opportunities for you to build a rewarding career with us. We're on the lookout for passionate, driven people who are ready to help shape the next chapter of our journey.