Grow with us... The front office = the heart of every single one of our hotels. Its the team who first greets guests when they step inside Treehouse Manchester, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest.
We're currently seeking an impossibly charismatic Assistant Night Front Office Manager at our Treehouse Manchester. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you.
About You Passionate about hotel operations and guest service with experience working in a Assistant Night Management role.
Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement .
Excels at communication, both verbal and written.
About us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.
About us
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
Designed by Nature work environment
Inclusive & equitable work environment for all
Team Member recognition programs
Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
Earth day giving back activities.
Cycle Schemes
Life Harmony: a refreshed look at agility working.
Health & Wellness programs throughout the year
Discounts across our properties and venues worldwide for all team members
Paid Breaks for leaders.
Enhance holidays- Up to 33 days for all
Optional private medical schemes with optical and dental
Paid sickness absence for all
Increased pension scheme offering
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Cycle Schemes
Wagestream financial planning services
Recommend and friend schemes.
Free food on shift in the best team heart-of-house spaces in Manchester.
It's 1 World
Creating a culture of inclusivity is our responsibility as human beingsto each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
Starwood Hotels is an Equal Opportunity Employer.
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