Aftersales Manager – Leading Manufacturer-Owned Dealership in Manchester
Our client, a reputable manufacturer-owned dealership in Manchester, is actively seeking an experienced Aftersales Manager to lead their dedicated team. This is an outstanding opportunity for a professional with strong leadership skills and a passion for delivering exceptional customer service within a dynamic automotive environment.
Benefits:
Competitive OTE of £60,000, including performance-based bonuses
Company car scheme offering access to up to two vehicles with insurance, servicing, breakdown, and tyre cover included
Exclusive discounts on new vehicles and aftersales services such as MOTs, body shop repairs, parts, and tyres
Generous pension scheme with up to 7% employer contributions
Starting annual leave of 22 days, increasing to 26 days with continued service, plus bank holidays
Employee Assistance Programme providing counselling and practical support
Occupational health programmes supporting physical, mental, and social wellbeing
Worldwide personal accident cover
Extensive training and development opportunities via e-learning resources
Shared incentive plan with investment options in the Stellantis Group
Health Cash Plan to assist with health-related expenses
Paid sick leave following successful probation completionDuties of an Aftersales Manager:
Lead and develop the workshop technician team to maximise efficiency, sold hours, and first-time fix rates
Drive customer-facing team performance to optimise upselling opportunities without compromising service quality
Implement and support new digital systems aligned with the dealership’s digital transformation strategy
Support skills development, career progression, and knowledge sharing within the team
Streamline operational processes across the Customer Journey, including Vehicle Health Checks
Ensure compliance with group financial policies, DVSA MOT regulations, and health & safety standards
Contribute significantly to the smooth operation and overall success of the dealership department
Monitor and analyse key performance indicators to meet strategic goals
Foster a positive team environment to maintain staff motivation and engagement
Deliver a seamless, efficient service experience consistently to all customersRequirements:
Proven experience as an Aftersales Manager within a busy automotive dealership
Strong leadership qualities with the ability to motivate and develop a team
Excellent organisational and communication skills
Sound knowledge of manufacturer processes, DVSA regulations, and health & safety standards
Digital proficiency, with the ability to adapt to new systems quickly
Customer-focused mindset with a passion for delivering high-quality service
Ability to analyse performance data and develop strategies for continuous improvement
Full UK driving licence preferredIf you are seeking a challenging and rewarding Aftersales Manager role within a reputable dealership in Manchester, we would be delighted to tell you more about this opportunity.
Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic Aftersales Manager opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today