Company Description
Consigned Sealed Delivered (CSD) is a sustainable platform for Luxury Designer Consignment, specializing in buying and selling pre-owned authenticated luxury designer brands for women. CSD ensures top-notch quality by stocking items from world-renowned fashion brands such as Hermès, Louis Vuitton, Balmain, Chanel, Dolce & Gabbana, Gucci, Dior, and Saint Laurent. We offer preloved luxury designer clothing, shoes, bags, jewellery, and accessories, maintaining the highest standards in fashion.
ABOUT THE JOB
Position: Luxury Advisor
Type of Position: Permanent
Location: Marylebone, Central London, London
Working Hours: Full time or part time
Salary / Wage: £12.50 - £14.00 per hour + uncapped commissions
Reporting To: Store Manager
About the Company
Connect. Empower. Elevate.
We move quickly, think creatively, and believe success is built together. We celebrate each other’s wins and provide support when it matters most — because when one of us grows, we all grow. If you’re motivated by teamwork, curiosity, and creating memorable customer moments, you’ll thrive here.
Key Responsibilities
* Provide exceptional customer service at all times, maintaining a high level of approach and conversation.
* Evaluate items brought in on consignment (clothing, shoes, jewellery, accessories).
* Accept incoming consignment drop-offs from customers.
* Communicate with customers regarding account information and store consignment policies/criteria.
* Prepare and sort consignments to be sent to the warehouse for quality control.
* Develop customer relationships and maintain an active customer base.
* Strive to increase and over-achieve store sales and targets.
* Ensure the shop floor is fully operational for daily service and properly packed away at day end.
* Stay up to date with all product knowledge.
* Replenish stock levels when needed to maximise sales opportunity.
Qualifications / Skills
* Relevant sales experience in the luxury retail industry.
* Strong organisational skills and ability to work to stringent deadlines.
* Ability to manage multiple tasks dynamically and effectively.
* Strong communication skills
* Positive, can-do attitude.
* High standards in day-to-day routines while multitasking on long-term projects and working under pressure.
* Exceptional attention to detail,
* Self-starter attitude, process and results-driven, genuine interest in retail operations, merchandising, and warehouse operations.
* Availability to work weekends.