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Lcm data ops manager

Edinburgh
myGwork
Ops manager
Posted: 8h ago
Offer description

This job is with Skyscanner, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Global Lifecycle Operations ManagerWhat you'll be doing : We're looking for a Lifecycle Manager to join our rapidly growing marketing team. You'll effectively bridge the gap between our program managers, data and engineering teams to own the delivery of the data that enables program managers to personalise emails and push notifications to tens of millions of users a month across 50+ countries worldwide.
Within our high performing Lifecycle team you'll be responsible for ensuring the data is available in the right format and available in a timely manner to allow program owners to execute on the lifecycle strategy.
This role is an amazing opportunity for a world-class operations manager to be at the heart of evolving and executing on our data.Work closely with engineering and data teams to ensure timely and quality data is available to be leveraged by program managers at scale
Work with program owners to understand program goals in order to anticipate and interpret future data requirements and schema
Identifying and helping to resolve anomalies in the data
Own end to end management of experimentation process. Including tooling set, monitoring experimentation velocity and health and performing analysis
Collaborate with program managers to understand complex personalisation use cases with the goal of delivering clear data briefs to engineering
Perform deep dive analysis on existing data within the team and around the business to uncover insights and areas of opportunity for stakeholders to leverage
Design, build out and enable user intent segmentation
End to end creation of custom dashboards in Tableau to aid analytics
Feed back into global retention strategy, priorities, and roadmaps
Qualifications & ExperienceExperience with ESP/lifecycle automation platforms is essential, experience with Braze is desirable
Strong SQL / Python skills with demonstrated experience of being able to work with big data, with a willingness to learn new languages for the required task
Experience of leveraging data to build out user intent segmentations
Experience working with program owners and engineers to define and execute on data requirements
Ability to dig into the underlying source of data in order to assess accuracy and effectively convey implications for program owners
Proven track record of integrating the latest tools with ESP/lifecycle automation platforms
Experience integrating data with analytics dashboards such as Tableau#LI-DNI

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