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Communication hub support officer

Carmarthen
Lehrman Cameron Studio, LLC
Support officer
Posted: 10 July
Offer description

Join to apply for the Communication Hub Support Officer role at Lehrman Cameron Studio, LLC

1 day ago Be among the first 25 applicants

Join to apply for the Communication Hub Support Officer role at Lehrman Cameron Studio, LLC

We would love for you to join our Communication Hub team within Hywel Dda University Health Board. This is a dynamic patient and staff facing service.

The successful applicant will be working in a growing and motivated service providing a single point of contact for a variety of services across the Health Board. We respond quickly to the needs of the Health Board and its patients, which relies on being solution focused, quick thinking and able to follow detailed processes.

You will need to be able to respond positively to change and demonstrate excellent communication skills and a sound value base.

You will be responsible for supporting teams by inputting and answering various queries, booking appointments and processing referrals; via email, telephone and Microsoft forms and supporting members of the public and staff. The ability to demonstrate excellent interpersonal skills and keyboard skills (including attention to detail) are very important. Training will be given on our various software platforms.

If successful you will work on a 7 day rota. Shifts will be between the hours of 8am-5pm. You will be based in the Communication Hub at the Health Board headquarters site at St Davids Park, Carmarthen.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our Services Are Provided In


* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 29.7.25

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Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Contract


Job function

* Job function

Public Relations
* Industries

Public Relations and Communications Services

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