Homes for Students is the UK’s leading independent provider of student accommodation. We are looking for a Housekeeper / General Assistant to join our team at our Alexandra Hall property based in Aberystwyth working 40 hours per week. The role involves ensuring the common areas of the Property are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence. You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the Property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will also cover Reception as needed, dealing with student enquiries, and assistant with the organisation and running of Student Experience events whilst exercising a high degree of awareness in relation to the security, health, safety and wellbeing of all residents, visitors and staff. You will be an ambassador for excellent energy housekeeping, ensuring that unnecessary energy isn’t spent (lights, switches & appliances etc.), promote this ethos to residents and support recycling in the property. Also, report any faults to Reception as you undertake your duties, with the aim of fixing faults before they are noticed by the residents. To support students' welfare, you will need to be vigilant regarding student welfare issues and to report any student problem or any unusual behaviours to your line manager immediately. Person Specification: • Previous experience of a similar role in a customer-focused environment • Ability to contribute to targets and deliver excellent results • Excellent communication and ability to provide an outstanding customer service • Effective team member with a flexible approach to work and colleagues • Ability to undertake manual work to a high standard • Commitment to undergo further training through operational requirements and personal staff development What’s on offer: Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rata for part time colleagues) Access to a range of exclusive retail discounts to make your money go further. Take your special day off! Enjoy your birthday with a well-deserved break from work. Stay active and eco-friendly with our cycle-to-work scheme. Make a difference in the community with 2 charity days per annum. Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!