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Lettings & compliance coordinator

Kensington
Pomp Properties Ltd
Compliance coordinator
Posted: 13h ago
Offer description

Property Office Coordinator Pomp Properties – Kensington & Chelsea Pomp Properties is a boutique, high-performing estate agency in the heart of Kensington & Chelsea. We are seeking an experienced and highly organised Property Office Coordinator to support our lettings team and ensure the smooth day-to-day running of the office. This is not a junior role — we're looking for someone with solid lettings experience and a proven track record in property administration, who can hit the ground running and confidently manage everything from referencing and compliance to drafting contracts and coordinating key operations Key Responsibilities Office & Team Support Manage office supplies, keys, calendars, and general admin. Be the first point of contact for landlord/tenant enquiries. Organise property handovers, viewings, and internal scheduling. Lettings & Compliance Process tenant referencing, Right to Rent checks, and background screening. Draft tenancy agreements, manage renewals, and register deposits. Oversee compliance for all move-ins/outs and tenancy documentation. Systems & Records Maintain accurate records in Alto CRM and shared filing systems. Support with tenancy reporting, budgeting, and operational tracking. Requirements Minimum 2 years’ experience in a property admin or lettings support role (essential) At least 1 year in an estate agency office environment (essential) Deep understanding of tenancy agreements, deposit regulations, and compliance processes Strong organisational skills with excellent attention to detail Confident written and verbal communicator Comfortable using CRM systems (Alto preferred), MS Office, and digital tools What We Offer Salary: £26,000–£35,000 DOE performance bonus Work from our boutique Central London office Exposure to premium properties and high-net-worth clients Career growth opportunities in a thriving, close-knit team Ready to bring your lettings admin expertise to a boutique agency that values precision and professionalism? Apply now and help us raise the bar in Kensington & Chelsea lettings. 4o

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