Operations Manager Salary: £40,000 – £43,000 per year Location: Norwich, NR6 Contract: Permanent Hours: Full-time Winner Recruitment is partnering with a leading national logistics and e-commerce distribution business to recruit an experienced Operations Manager for one of their key sites. This is a fantastic opportunity for a hands-on operational leader to step into a high-paced, commercially driven environment where service excellence, compliance, and people leadership sit at the heart of the role. The Role As Operations Manager, you'll work closely with the Site Manager to ensure the site runs smoothly, efficiently, and safely. You’ll oversee day-to-day operations, lead and develop the team, and ensure performance targets, KPIs and compliance standards are consistently met. This role suits someone who thrives in a busy parcel/logistics operation and enjoys being both strategic and hands-on when needed. Key Responsibilities Ensure all Health & Safety, security and compliance procedures are fully adhered to Lead, motivate and develop a large operational team Work collaboratively with the Site Manager to deliver KPIs and service excellence Manage drivers and ensure standards of appearance, communication and performance are met Conduct formal reviews for subcontractors and ensure SLA requirements are achieved Oversee site appearance and ensure it reflects a professional and safe working envir...