Order Processing / Administration Assistant
?? Location: Marchington
?? Pay Rate: £13.49 per hour
?? Hours: 8:30am 4:30pm, Monday to Friday
We are looking for a reliable and detail-oriented individual to join our team in an Order Processing / Administration role. This is a great opportunity for someone with strong organisational skills who enjoys working in a fast-paced operational environment and delivering excellent customer service.
Key Responsibilities
* Accurately enter and process customer orders using the companys order management system
* Review order information to ensure completeness and product availability
* Communicate with customers regarding order details, shipment dates, and any discrepancies
* Coordinate with warehouse and logistics teams to schedule timely dispatches
* Monitor order status and proactively resolve issues such as delays, backorders, or stock shortages
* Maintain accurate records of orders, shipping documents, returns, and adjustments
* Respond to internal and external enquiries regarding order progress and delivery updates
* Ensure all orders comply with company procedures, customer requirements, and quality standards
Skills & Experience
1. Previous experience in order processing, administration, or a similar operational role is desirable
2. Strong attention to detail and accuracy
3. Basic proficiency in Microsoft Excel...