About the Role
As a Technical Advisor within our Centre of Excellence (COE 6 – Amphion Controls), you will act as a key escalation point for complex technical challenges, supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge, maintaining high-quality remote diagnostics, and supporting the growing installed base of drilling systems.
You will work in a high-impact, fast-paced environment where analytical thinking, technical depth, and collaboration are essential to success.
About the Company
NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. With a long history of innovation, NOV supports customers in improving efficiency, safety, and environmental performance across drilling, completion, and production operations.
As part of our global network, you will collaborate with multidisciplinary teams delivering advanced engineering solutions worldwide.
What We Offer
1. Opportunity to work on advanced drilling technologies and complex technical challenges
2. Exposure to global projects and cross-functional collaboration
3. Structured onboarding program with dedicated buddy support
4. Access to internal training and knowledge-sharing platforms
5. Possibility for internal mobility across a global organization
6. Collaborative and supportive team environment focused on continuous improvement
Key Responsibilities
Core Responsibilities:
7. Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems
8. Perform in-depth technical analysis, troubleshooting, and root cause investigations
9. Support global technical teams and customers with remote diagnostics and issue resolution
10. Analyze product performance trends and contribute to continuous improvement initiatives
11. Collaborate with engineering teams on design improvements and reliability enhancements
12. Prepare technical reports, recommendations, and documentation
Additional Responsibilities:
13. Support training and competency development of technical teams
14. Contribute to product feedback loops and performance evaluations
15. Coordinate with internal and external stakeholders to resolve critical issues
16. Participate in customer meetings and provide expert technical guidance
17. Ensure compliance with company standards, quality systems, and HSE policies
Qualifications & Skills
Essential Qualifications:
18. Technical diploma or equivalent experience in electrical engineering or related field
19. Proven experience in technical support, field service, field engineering, or similar roles
20. Strong ability to read and interpret electrical, mechanical, and technical documentation
21. Proven experience in troubleshooting, technical analysis, and report writing
22. Ability to handle complex, multi-disciplinary technical challenges
23. Experience working in global or cross-functional environments
Desired Qualifications:
24. Experience with drilling systems (Amphion preferred, PLC knowledge acceptable)
25. Familiarity with NOV systems, tools, or product lines
26. Exposure to product reliability, diagnostics, or failure analysis
27. Knowledge of enterprise systems (., Oracle, Glovia or similar)
Soft Skills
28. Strong analytical and problem-solving mindset
29. Excellent communication skills with the ability to explain complex technical topics
30. Proactive and solution-oriented approach
31. Ability to prioritise and work effectively in a high-pressure environment
32. Collaborative mindset with strong stakeholder management skills
33. Strong organisational and reporting capabilities
Why Join Us?
Join our Global Family:
We offer an inspiring place to work with great opportunities to develop your skills and collaborate with some of the brightest minds in the industry. You will be part of a professional and supportive environment where teamwork, innovation, and continuous improvement are at the core of everything we do.
At NOV, you will contribute to technologies that power the world—while building a meaningful and future-oriented career.
Join our Global Family
At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:
Health & Wellbeing
34. Private Medical Insurance
35. Employee Assistance Programme (EAP)
Finance & Protection
36. Pension Plan
37. Income Protection
38. Life Assurance
39. Personal Accident Coverage
Flexible Benefits(via salary sacrifice options for you and your family)
40. Dental Insurance
41. Healthcare Cash Plan
42. Partner Life Assurance
43. Critical Illness Cover
44. Retail Vouchers
45. Gym Membership
46. Cycle to Work Scheme
47. Travel Insurance