Liability Claims Handler
Location: The successful will be required to attend the office at least once a week at either Glasgow, Stoke-on-Trent or Leeds.
Hours: 35 hours per week Monday-Friday
Our Opportunity:
Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role.
What will your day look like:
1. Liaison with Insurers, Policyholders and Brokers
2. Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
3. Obtaining all necessary evidence and relevant documentation
4. Determining appropriate actions for the resolution of the case
5. Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
6. Negotiating settlement where appropriate, within agreed authority limits
7. Corresponding with all parties professionally to proactively progress the case to conclusion
8. Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
9. Maintaining a proper reserve at all times by regular review
10. Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Abilities And Knowledge:
Essential:
11. Experience handling EL & PL claims is essential
12. Knowledge of how to value an injury claim
13. Knowledge of reserving philosophies desirable
14. Knowledge of Civil Procedure Rules and the Claims Portal
Individual Skills:
15. Good communications skills at all levels
16. Excellent customer service
17. The ability to work as part of a team
18. Take responsibility for your own workload
19. Must be able demonstrate adaptability and flexibility
20. Good planning and organisational skills
21. Strong IT skills