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About SafeLives
We areSafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Role
As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.
Duties include:
* Respond to learner, commissioner and partner emails in a timely way and manage your inbox efficiently
* Serve as the first point of contact by answering and managing daily phone communications, including calls from the public
* Manage financial tasks such as invoicing, checking credit card payments, and verifying incoming invoices (weekly)
* Schedule associates for training delivery and book the travel, accommodation and Zoom / Teams meetings
* Process course applications, waiting lists and subsidies using Arlo (online bookings software)
* Send all necessary course information and updates to learners, colleagues and associates both digitally and physically
* Be available to support trainers and learners on the day of training and resolve any issues
* Provide tailored support for learners with additional needs
* Create Microsoft Forms feedback forms and evaluation reports
* Work flexibly with the team to resolve problems and cover workloads as appropriate
* Update Outlook calendars and spreadsheets (for delivery, accruals, impact measures, expenses)
* Save documents to SharePoint
* Work with finance to track payments
* Update the WordPress website
* Track learners’ accreditation progress (course applications, worksheet submissions, plagiarism checks, accreditation with OCN)
* Manage resources on Moodle & Turnitin
* Support learners with registrations, logins, grades, certificates, and extensions
* Engage in a constructive and effective way with all survivors of abuse, through calls to the office, Pioneer interaction, with colleagues and any other interaction we have in our day-to- day work
* Undertake any other duties as may reasonably be required
Hours: Full-time, 37.5 hours per week.
Contract: Fixed-term contract for 12 months.
Location: Hybrid working/Bristol office minimum of one day per week.
Benefits
* 34 days' holiday incl. public holidays
* Flexible working e.g. compressed hours
* Cycle to work scheme
* Eye care vouchers
* Pension scheme with 4% employer contribution
* Childcare vouchers
* Employee assistance programme
* Clinical supervision
* Holiday purchase scheme to buy up to an additional 5 days
* Enhanced family leave policies
* Enhanced sick pay
* Professional development fund
* Individual learning budget
* Restorative practice training
* Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on 21st July 2025.
SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
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