General Manager - Refurbished Social Pub - Up to £50k + Bonus - SW London (Balham) - Live-in Accommodation
Balhams Social Pub, The Hagen & Hyde, is your new playground. A refurbished social hub on Balham High Street, blending laid-back vibes with big-night energyfrom after-work pints to pub quizzes and Friday dancing. Were after an outgoing, entrepreneurial General Manager to lead our vibrant team and keep the magic alive.
The Role
Be the face of the venue: run operations as if its your own business
Drive smart, commercial decisions to grow the bottom line without compromising guest experience
Lead, train, and inspire a team to deliver consistently outstanding service and standards
Be a community ambassador: raise the venues profile, forge partnerships, and get involved locally
Innovate with events and experiences that surprise and delight both guests and the team
What Were Looking For
Heart-on-your-sleeve leadership: own the role, stay bold, stay calm under pressure
No ego, just action: roll up your sleeves and get things done
Minimum 2 years experience as a General Manager (varies by property)
Exceptional communication and organisational skills; approachable and hands-on
Outstanding customer service and floor leadership
An entrepreneurial sparkexcited by new ideas and growth
Passion for people: mentoring, developing, and having fun
Whats In It For You
Salary up to £50k + bonus
Newly Refurbished Liv e-in accomod ation available
Ongoing training and clear career progression with new openings nearby
Perks across all our pubs, bars, and restaurants
True ownership, shape strategy and lead with confidence
Annual team trips abroad, incentives, and a warm, family-like culture
28 days holiday
Free meals on shift
Employee Assistance Programme (EAP)
Generous referral scheme (up to £1,000 per successful hire)
Wagestream, access your wages on demand
Birthday day off on us
Cycle to work scheme
Enhanced maternity/paternity/adoption pay
Ready to lead Balhams social scene? Lets chat. Get in touch to arrange a tour, a sample shift, and a conversation about shaping The Hagen & Hydes next chapter.
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