Job Description Our Crick site have an exciting opportunity for a Stock and Systems Administrator to join our friendly team on a full time permanent basis. Reporting to the Stock and Systems Supervisor, the Stock and Systems Administrator will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer. Working hours: Monday-Friday, 8am-5pm. Salary: £29,155 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required. Ensure customer & supplier information is kept up to date on the WMS system. Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner. Liaising with relevant departments – internal/external. Update internal WMS system with account changes and notes. Cross-checking supplier activity against bookings. Liaise with suppliers and internal departments for lead time updates for orders. Notify management of any non-compliant issues as they arise. May be required to perform other duties as assigned.