We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens – we have it all
We're looking for a confident and outgoing Team Leader to help guide our team across both food & beverage and leisure operations.
Team Leader is a hands-on role, where you'll support the team during busy shifts, ensure smooth service in all areas, and help guests have a fun, safe, and memorable time with us — whether they're grabbing a bite to eat or scaling a climbing wall.
About You:
* Leadership experience in hospitality, leisure, or a fast-paced customer-facing role
* Friendly, confident, and able to lead by example
* Passionate about great service — in both food and leisure settings
* Calm and organised when things get busy
* A great communicator who works well with others
* Comfortable helping guests with leisure activities and encouraging them to get involved
* Flexible to work various shifts — including evenings, weekends, and holidays
What You'll Be Doing:
* Lead and support the team during shifts across food & beverage and leisure areas
* Ensure exceptional service is delivered every time at the bar, in the kitchen, or on the floor
* Help guests take part in activities confidently and safely, offering guidance when needed
* Maintain high standards of cleanliness, safety, and presentation across all areas
* Help train, support, and motivate new and existing team members
* Handle guest feedback in a professional, positive way
* Create a fun and welcoming atmosphere for both team and guests
What's In It For You:
* A lively, supportive, and varied working environment
* Employee discounts
* Extra pay on Bank Holiday
* Free cinema tickets for family and friends
* Career development opportunities
* Wagestream — access your pay when you need it
* Health and wellbeing support
* Mental health support through Hospitality Action
* Pension scheme
* Life insurance
* Healthcare cash plan
* Up to 28 days holiday
Sound like the role for you? Apply now
Our Recruitment Team reviews all applications and will be in touch with candidates who are a great fit. If this role isn't quite right for now, we'll let you know — though we're unable to provide detailed feedback at this stage.