Overview
IT Apprentice (Level 3 Information Communications Technician) opportunity with Learning Partners Academies in partnership with Primary Goal. Place of work: Guildford, Surrey. Four days a week in school, one day a week to study. You will gain an industry-recognised Level 3 Information Communications Technician qualification while working in a school environment.
Responsibilities
* Apprenticeship training delivered by Primary Goal.
* Work in a school trust and carry out duties including Helpdesk support for operating systems, networks, software, user accounts and websites.
* Provide first line support for staff who raise helpdesk tickets and troubleshoot technical issues.
* Create staff accounts across various programs and websites.
* Assist in system upgrades and maintenance.
* Liaise with third party suppliers (e.g., Internet Service Providers and vendors) to obtain quotes.
* Support with technology asset management.
What we will provide you with
* Comprehensive pre-apprenticeship induction programme (including health and safety and technical specifics).
* Level 3 Information Communications Technician apprenticeship standard.
* e-learning materials and specialist vendor/technical certificates.
* Access to practice labs to develop technical competency; Knowledge Base; monthly assessor visits and competency checks.
* Support desk (technical and pastoral); Personal Learning and Thinking Skills development; Employment Rights and Responsibilities module; Functional Skills or GCSE English, Maths and ICT if required.
What we are looking for
* Passion for technology and confidence with hardware, software and technical devices.
* Good communication and interpersonal skills.
* Desirable: experience working with children/young people.
* Enthusiastic, motivated to learn and committed to complete the full apprenticeship.
* Ability to work well in a team and independently using initiative.
Working Week and Salary
Working week: Monday to Friday, 36 hours per week with a 40-minute lunch break. Four days in school and one day for study.
Salary: £10,000 for the first 12 months; the remaining 10 months paid at National Minimum Wage according to age.
Qualifications and Duration
GCSE English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths preferred.
Expected duration: 15 months with 4 months End Point Assessment. This is a fixed-term appointment of 20 months to run concurrently with the apprenticeship program.
Career Progression
On completion, opportunities across our 12 schools; potential progression to Level 4 Network Engineer apprenticeship in some cases. RITTech recognition upon successful apprenticeship.
Additional Notes
Disability Confident: reasonable adjustments available for interview. Enhanced DBS check required. A copy of your personal CV is requested. When completing your CV, consider the job description and role.
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