What you'll do
Store Manager in Cramlington, 40 hours per week.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Deliver an outstanding customer proposition – manage the Branch, serve customers, check deliveries, pick items from the warehouse, stock shelves, and lead your team to achieve great results. You will also handle opening and closing the branch, cleaning, and maintaining high branch standards.
Day‑to‑day responsibilities
* Deliver great service – ensure the team provides a great customer experience, driving sales through service.
* Muck in – help the team get the job done: unpack deliveries, open & close the branch, stock shelves, clean, and put orders together.
* Inspire – encourage a positive mindset, build a culture of feedback, praise, and recognition.
* Ask questions and build relationships – support the development of your team, underpin future business growth and succession, and ensure customers leave with what they need.
* Lead – coach, motivate, and engage the team from the front, creating a great workplace where engagement is key.
* Build a fun working environment – maintain product availability and high branch standards, making the branch a place everyone loves to work.
What you'll bring
* Knowledge – a proud track record in developing high‑performing and engaged retail teams.
* Hard work and passion – dedication to leading a team to deliver sales through superb customer service and amazing results.
* A love of teamwork – willingness to muck in, get hands dirty, and develop future leaders.
* Customer focus – keep the customer at the heart of everything.
* Resilience – relentless determination to achieve results and coach your team to deliver.
* Flexibility – be available when the team needs you, understand priorities, and plan effectively.
* Yourself – bring your whole self to work and let your true personality shine through.
What you'll get
Opportunities to grow within retail and the Travis Perkins Group, supported by training and development through the Toolstation Academy. Benefit package includes 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, a bonus scheme, cycle‑to‑work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1,000 retailers.
Toolstation – a fast‑growing multi‑channel retailer of tools, accessories and building supplies, part of Travis Perkins plc.
Application policy
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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