About the Role
We are recruiting for an experienced and motivated General Manager for our client in Inverness to lead the daily operations of our hospitality venue. This is an exciting opportunity for a strong leader with a passion for customer service, team development, and commercial performance.
The successful candidate will oversee all aspects of the business, ensuring exceptional guest experiences while driving profitability and maintaining high operational standards.
Key Responsibilities
Lead and manage day-to-day venue operations
Deliver outstanding customer service standards
Recruit, train, and develop staff teams
Manage budgets, stock control, and financial performance
Drive sales and maximise revenue opportunities
Ensure compliance with health & safety and licensing regulations adhered to at all time
Handle customer feedback and resolve issues professionally
Build a positive team culture and high staff engagement
Work closely with senior leadership to achieve business objectives
Requirements
Essential
Previous experience as a General Manager in a hospitality setting
Personal licence holder
Experience of cocktails
Strong leadership and people management skills
Excellent communication and organisational abilities
Commercial awareness with experience managing budgets and KPIs
Ability to work in a fast-paced environment
Flexibility to work evenings, weekends, and holidays when required
Knowledge of hospitality systems and operational procedures
What We Offer
Competitive salary and performance bonus
Training and development programmes
Supportive and dynamic working environment
About you
An experienced General Manager with a minimum of 3 years experience in a hospitality setting
A strong leader with a passion for high standard customer service.
Familiar with a fast paced, high volume restaurants.
How to Apply
Please submit your CV to Sophie at Global Highland or apply via this advert.
For more information please contact Sophie on 07889 630937
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