What you’ll be doing
Role Overview - Technical Design Leader:
1. Leadership and Commitment : As a technical design manager, you’ll guide a group of skilled technology professionals. Your focus will be on creating end-to-end technical solutions that align with business requirements and meet customer needs.
2. Collaboration : Reporting directly to a Senior Manager within Customer Solutions & Design, you’ll work closely with our leadership team. Your role will involve motivating and providing direction to a team of Technical Designers.
3. Expertise : With a strong background in design and delivery, you’ll take the lead across multiple customer projects. Your experience will drive right-first-time delivery, ensuring exceptional customer experiences and better outcomes.
4. Customer Engagement : Representing BT, you’ll engage with customers and internal stakeholders at their level, instilling confidence in our design and delivery capabilities.
5. Continuous Learning : Embracing a mindset of continuous learning, you’ll contribute to modernizing our business for a better tomorrow.
6. The Challenge : Every customer, every partner—our goal is simple: things should work seamlessly, and they do… Better on BT.
Skills and Experience
Commercial Jedi:
7. Navigate commercial discussions like a pro.
8. Solve problems across the entire customer journey.
9. Zero tolerance for “wrong.”
Growth Visionary:
10. Spot cross-sell and up-sell opportunities across technologies and customers.
11. Register, sell, and deliver like a champ.
Communication Virtuoso:
12. Speak the language of business leaders.
13. Proactively resolve challenges.
14. Present solutions with passion and impact.
Stakeholder Whisperer:
15. Identify stakeholders. Map out communication plans.
16. Manage relationships at the highest level.
17. Build long lasting relationships.
Growth Visionary
18. Spot cross-sell and up-sell opportunities across technologies and customers.
19. Register, sell, and deliver like a champ.
Communication Virtuoso:
20. Speak the language of business leaders.
21. Proactively resolve challenges.
22. Present solutions with passion and impact.
Stakeholder Whisperer:
23. Identify stakeholders. Map out communication plans.
24. Manage relationships at the highest level.
25. Build long lasting relationships.
BT: Where things don’t just work—they work better. Join us and be part of the transformation!
Benefits
Benefits of working for BT include:
• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop