Technical Trading Support / Application Support Engineer (Fixed Income) – GCB4
Location: London
Working Model: Hybrid (3 days in-office)
Base salary: £125,000+
Overview
We are seeking a highly technical, business-facing Application Support Engineer to join a global front‑office trading technology team. This role sits at the heart of Fixed Income trading, supporting critical systems and working directly with traders in a fast‑paced environment.
This is a hybrid role combining hands‑on application support (50%) with project delivery and enhancement work (50%), ideal for candidates who enjoy both problem‑solving and technical improvements.
Team Overview
The team supports front‑office trading technology across Hong Kong, London, New York, and Toronto, covering:
* Market data platforms
* Trade execution systems
* Risk management tools
* Trading applications
The team is expanding its coverage from Equities into Fixed Income, creating exciting opportunities to shape the future operating model.
Key Responsibilities
Application Support (50%)
* Provide front‑line support for Fixed Income trading applications
* Act as a key point of contact for traders and business users
* Troubleshoot and resolve production issues independently
* Investigate system behaviour through log analysis and source code review
* Diagnose issues without relying on development teams for routine problems
Project & Enhancement Work (50%)
* Support onboarding of new liquidity providers
* Implement application enhancements and configuration updates
* Contribute to system improvements and stability initiatives
* Perform minor development tasks where required
Technical Requirements
Essential
* Strong background in application support within trading environments
* Experience supporting front‑office trading systems
* Ability to read and understand Java code
* Solid understanding of trading workflows and market structure
* Proven ability to troubleshoot independently in a live environment
* Knowledge of Fixed Income products and trading
Preferred
* Prior development experience
* Exposure to:
o Java
o KDB+/q (basic querying and data analysis)
o Market data/trading infrastructure vendors (e.g. Pico, Redline, Xena)
Business & Product Knowledge
Candidates should be comfortable interacting directly with the front office and discussing:
Fixed Income
* Government bonds
* Credit bonds
* Bond pricing and yield calculations
* Settlement processes
Rates
* Interest Rate Swaps (IRS)
The role requires the ability to speak the language of the trading desk and build strong relationships with business stakeholders.
Candidate Profile
This is not a pure software engineering role. We are looking for:
* A highly technical application support specialist
* Strong business‑facing communication skills
* A proactive, self‑sufficient problem solver
* Someone with some development capability who can bridge support and engineering
#J-18808-Ljbffr