Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.
Due to unprecedented new business success, we have an exciting opportunity for an Onsite Manager to join our growing team and oversee a prestigious mixed-use development in Islington, London.
The Person
You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.
The Job
You will be a champion of high standards in client management, property oversight, and operational excellence. This role requires a commitment to exceptional customer service and a thorough understanding of leasehold management.
Key responsibilities include:
* Delivering excellent customer service to clients and residents.
* Managing relationships with contractors and on-site staff to ensure efficient operations.
* Conducting weekly Health and Safety site visits to maintain site safety and compliance.
* Overseeing and managing M&E (Mechanical & Electrical) systems with knowledge and precision.
* Taking utility readings monthly as part of regular site audits.
* Utilising emergency management skills to address urgent issues promptly.
* Performing commercial management functions (desirable).
* Maintaining high organisational standards to prioritise tasks and manage responsibilities effectively.
What You Need
* Minimum 2 years' of experience in Block Property Management
* TP1 or equivalent qualification (preferred)
* A full, clean driving license
* Proven customer service skills and ability to manage on-site teams effectively.
* Familiarity with M&E systems and site audit requirements.
* Strong knowledge of the Fire Safety Act, particularly for high-rise buildings.
Job location: Islington, London (on-site)
Hours: 37.5 hours per week shift pattern covering Monday to Saturday
Salary: Competitive withan annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension plan, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship
Job Type: Full-time
Experience:
* Block Property Management: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person