Our convenience store is seeking a dynamic and customer-focused Shop Sales Assistant to join our team. This role requires retail experience, excellent communication skills, a friendly and engaging personality, and the ability to effectively interact with customers. The ideal candidate will also possess social media skills to support our online presence and community engagement.
Responsibilities:
* Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
* Engage with customers to understand their needs, offer product recommendations, and provide detailed information about our convenience store products.
* Maintain a tidy and organized sales floor, ensuring shelves are well-stocked and products are attractively displayed.
* Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
* Assist with inventory management, including receiving and stocking merchandise.
* Stay up-to-date with product knowledge, industry trends, and regulations related to convenience store items.
* Utilise social media platforms to promote our store, interact with customers, and share relevant updates about new products or special offers.
* Collaborate with the team to achieve sales targets and contribute to the overall success of the store.
* Maintain a safe and clean working environment, following all health and safety guidelines.
Requirements:
* Previous retail experience, preferably in a convenience store or related industry.
* Excellent communication skills, both verbal and written, with the ability to engage customers in a friendly and informative manner.
* Strong interpersonal skills, capable of building rapport with customers and providing outstanding service.
* A chatty and engaging personality that creates a positive and welcoming atmosphere.
* Proficiency in social media platforms and experience using them to promote products or engage with customers.
* Basic computer skills, including experience with point-of-sale (POS) systems.
* Knowledge of convenience store products, including groceries, snacks, beverages, personal care items, and related industry trends is desirable.
* A passion for the retail industry and a genuine interest in assisting customers with their needs.
* Ability to work in a fast-paced environment, multitask, and handle a variety of responsibilities efficiently.
* Flexibility to work weekdays, weekends, and occasional evenings as per the store's schedule.
If you are a customer-focused individual with retail experience, excellent communication skills, and a passion for the convenience store industry, we invite you to apply for the position of Shop Sales Assistant. Join our team and contribute to creating a positive shopping experience for our valued customers.
Job Types: Part-time, Permanent, Zero hours contract
Pay: £10.42-£12.41 per hour
Benefits:
* Employee discount
* Flexitime
Work Location: In person