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Care and Compliance Manager - National Travel
Care Homes - South West Region
Salary: £XXk per annum plus £5,000 Care Allowance and Mileage
This role is designed to lead a team supporting a care home in achieving quality standards, ensuring sustainable improvements in care. The Care and Compliance Manager will lead a Care Services Support Team working alongside operational teams to support rapid change, identify issues, and implement solutions to promote resident safety. The role involves coaching care home staff to deliver high standards of care, liaising with regulators and commissioners, and organizing evidence to demonstrate best practice care and a positive resident experience.
Who are Harbour Healthcare?
We are a family-run business with care homes across the UK, growing year by year. We value diversity, inclusiveness, and teamwork. Our approach is rooted in family traditions, believing that results come from nurtured people and high-quality care.
* We are Inclusive!
* We are Caring!
* We have Integrity!
Job Purpose:
* Deliver quality performance targets for Harbour care homes.
* Establish and maintain relationships with key external stakeholders.
* Support Company Directors in achieving strategic objectives.
* Advise new and existing managers facing challenges.
Principal Role & Accountabilities:
* Conduct detailed quality audits of each Care Home, evaluating outcomes against Key Performance indicators and CQC KLOEs.
* Develop action plans for sustained improvements.
* Monitor progress of Service Improvement Plans and report non-compliance to the Director of Quality and Governance.
* Assist in standardizing documentation and best practices.
* Participate in Governance Meetings and present audit results.
* Assist in developing care-related policies and procedures.
Requirements:
* Experience in clinical auditing.
* Post-basic clinical qualification (e.g., teaching, assessing, Infection Control).
Our Values:
* Seeing the possibilities to make a positive difference.
* Valuing individuality and diversity.
* Supporting rights, needs, and choices.
* Being responsible, sustainable, and innovative.
If you share our values and care, we want you! Please note that all positions require an Enhanced DBS check for Children and Adults.
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