Payroll Administrator
Location: Birmingham City Centre
Are you detail-oriented, reliable, and passionate about delivering accurate and timely payroll services? Join CrossCountry as a Payroll Administrator and play a vital role in ensuring our people are paid correctly, on time, and in line with all regulatory requirements.
We’re looking for a motivated individual to support the efficient and compliant processing of our payroll, using systems like iTrent and Lunar. You’ll be part of a friendly, collaborative team working to maintain high standards and continually improve how we do things.
What you’ll be doing:
1. Support end-to-end payroll processing using Lunar and iTrent, ensuring accuracy and timeliness.
2. Enter, update, and verify payroll data such as hours worked, deductions, and employee records.
3. Ensure payroll processes comply with legal regulations and internal policies.
4. Handle payroll-related queries from employees promptly and professionally.
5. Work closely with colleagues and supervisors to resolve issues and support wider payroll tasks.
6. Produce and maintain payroll reports, payslips, journals, and financial documentation.
7. Assist in documenting payroll procedures and contributing to team process improvements.
8. Provide ongoing support to the payroll team to meet deadlines and manage workloads.
9. Support year-end processing, tax documentation, and cross-departmental communication.
10. Maintain and administer iTrent system configuration including payroll calendars, calculation groups, elements, integrations, security settings, and pension schemes.
11. Manage pay awards and salary updates with accuracy and efficiency.
12. Ensure timely input of timesheets and expenses in coordination with the Payroll Supervisor.
13. Assist the Pension Manager with pension data accuracy relating to pay awards.
14. Contribute to weekly timesheet processing and ad-hoc tasks as required.
What we’re looking for:
15. A detail-focused individual with solid numerical skills and strong attention to accuracy.
16. Experience or knowledge of payroll procedures and systems (iTrent experience is a plus).
17. Ability to handle confidential information with discretion.
18. Strong organisational skills and the ability to manage multiple tasks and deadlines.
19. Clear, confident communicator who can work collaboratively across teams.
Why join CrossCountry?
We believe in the power of diversity and inclusion and are committed to building a workforce that reflects the varied backgrounds, experiences, and perspectives of our society. Your unique talents are welcomed here, and we encourage applications from all backgrounds.
Ready to make a difference in how we support our people?
Apply by 26th September 2025 to be part of something rewarding.
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