IT FieldEngineer
Department:Information Technology
ReportingStructure: Reports to ITManager
Location:Hybrid (working at clients in and around the Richmondarea)
JobSummary:
We are seeking a highlyskilled IT Field Engineer to join our clients team in theInformation Technology department. The ideal candidate will beresponsible for providing onsite technical support to our clientstroubleshooting hardware and software issues and ensuring thesmooth operation of our clients ITsystems.
Benefits:
* Salary:perannum depending on experience
* 40 days of annualleave
* Opportunity to join the partnershipscheme and become eligible to receive a share in the profits of thebusiness
* Company fuel card for businessuse
Responsibilities:
* Provideonsite technical support to clients
* Installconfigure and maintain hardware andsoftware
* Troubleshoot and resolve ITissues
* Ensure the security and integrity of ITsystems
* Collaborate with team members toimprove ITprocesses
Qualifications:
* Bachelorsdegree in Computer Science or related field
* 5years of experience in 3rd Line ITsupport
* Previous Field experience isessential
* Strong knowledge of hardware andsoftware systems
* Excellent problemsolvingskills
* Ability to work independently and aspart of a team
* Configure and implement cyberessentials and GDPR security standards(mandatory)
* Office 365 Cloud (Email SharePointTeams OneDrive) (mandatory)
* NetworkInfrastructure maintenance and installations (Routers Switches APsDHCP DNS TCP/IP Firewalls VLANs)
* Azureadministration and implementations
* Validdrivers license and own vehicle(mandatory)
PCSpecifications:
Thecompany has a BYOD (bring your own device) policy and requires allstaff to have a minimumof:
* Windows11
* 12 GB Ram minimum
* SSD256GB minimum
* Generation depending on processorfamily:
o i9 8th gen
o i7 8thgen
o i5 8th gen
o i3 10thgen
If you area motivated IT professional with a passion for technology and adesire to provide exceptional service to clients we want to hearfrom you!