Temla Laser Ltd 40 hours per week Working week: Monday - Thursday 06:30am-15:30pm Friday 06:30am-13:00pm Join a dynamic and innovative team as a Business Administration Level 3 Apprentice. Gain hands-on experience in a fast-paced environment, develop essential office and communication skills, and grow with a company that values your potential. If you're organised, motivated, and ready to make an impact—this is your opportunity to shine! Role and responsibilities Answering incoming calls and handling enquiries in a professional and friendly manner Greeting visitors and maintaining the reception area Managing incoming and outgoing post Scanning and filing company documents including daily works orders and signed delivery notes Maintaining office supplies and purchasing to replenish stocks such as stationary, coffee supplies etc Supporting the team with general administrative duties as required Ordering of team company lunch every Thursday Monitoring the general housekeeping of the office Bank Reconciliation using our accounting software Xero Processing of purchase/sales invoices Credit control / managing overdue balances Assisting with monthly profit and loss reports Ensuring MRP systems are accurate including customer / supplier information and credit balances Issuing monthly statements Liaising with customers to resolve any queries with regards to invoices received Overseeing jobs through production via management of job cards Producing daily dispatch plans to advise Production Managers of which jobs are scheduled for delivery the following day Printing delivery notes and reviewing the delivery schedule to ensure jobs are grouped together for delivery where possible Assisting with ordering of raw materials where required Monitoring consumable levels and purchasing to ensure minimum stock levels are kept Filing material certificates and emailing to customers as requested Arranging transportation for courier orders Manging overdue jobs and chasing these through production Required Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Initiative Training and support Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification Business Administration Level 3