Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.
At the heart of our business are our 18,000 colleagues in our stores, distribution centres, and support centres based in Walsall and Watford. We work hard, have fun, and go the extra mile to succeed. We work at pace, are highly resilient, and take pride in our work.
Our Supervisors are key members of our store management team, supporting Store and Assistant Managers by supervising store processes and procedures daily.
A typical day for our Supervisors might include opening or closing the store, managing shifts, delegating tasks, coaching colleagues, and ensuring excellent customer service while maintaining a fun environment.
They foster a welcoming store environment and contribute to a culture built on trust and respect. Supervisors are empowered to deliver the best service and experience for customers and colleagues.
* Promote the best experience for our customers
* Train, support, and develop colleagues
* Drive personal development
* Monitor store standards and stock levels
* Manage deliveries
* Follow cash handling and security procedures
* Communicate effectively within the store
* Plan and organize tasks and schedules
Flexibility in working hours is required, as shifts may be necessary.
Benefits include:
* A four-week induction program
* 10% discount in-store, including PEP&CO
* Family-friendly benefits
* Loyalty awards
* Exclusive discount portal via My Staff Shop
* Opportunities for apprenticeships and career development
* Life assurance
* Employee assistance program for health and wellbeing
* Holiday entitlement increasing up to 33 days
* Birthday leave
Since 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with our value offerings.
We aim to create an environment where colleagues thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a difference in the communities we serve. Our core behaviors are Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviors daily keeps us fun, friendly, and full of surprises—where our people can truly be the best version of themselves!
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