Description
What you’ll be doing
This is an excellent opportunity to join a high-performing and collaborative Transport Legal team.
The Transport businesses sit within the Consumer Lending division. Through the Transport division (Black Horse, Lex Autolease and Tusker) we offer vehicle finance and leasing facilities for both personal and business customers.
Black Horse is the leading independent provider of non-captive motor finance. Providing point-of-sale finance to over 900,000 end customers supporting them to purchase their vehicle of choice through 4,700 dealerships.
Lex Autolease is the UK's largest vehicle leasing and fleet management provider supporting 140,000 business and consumer customers, from sole traders to large multi-nationals. It has a fleet size of almost 280,000 vehicles, including cars, vans, mini-buses and emergency vehicles.
Tusker also forms part of the Transport business and delivers salary sacrifice vehicle leasing solutions, with a focus on sustainable mobility.
The Transport Legal team advises on consumer credit and leasing, commercial and supplier contracts, regulatory compliance, complaints handling, remediation programmes and wider transformation initiatives.
We align with the aims of the business we support in demonstrating the Group’s capabilities to deepen customer relationships and redefine ways of working to deliver a leading customer experience. We're specialists in identifying and guiding on legal risk, but we go further and make valuable contributions with our commercial insight, whilst ensuring customers receive fair and consistent treatments.
This role offers exposure to a broad mix of legal work and stakeholders and would suit a lawyer who enjoys variety, problem-solving and working closely with the business to deliver good customer outcomes.
The role will involve a broad range of transport-related legal work, including regulated consumer finance, leasing, commercial contracts, regulatory advice, complaints handling and remediation activity.
As a Lawyer in the Transport Legal team, responsibilities include supporting and advising on:
1. Drafting, reviewing and negotiating commercial contracts, including supplier agreements, customer terms and conditions, novations, standard form documentation and outsourcing arrangements
2. Regulatory and legal advice, including consumer credit law, consumer protection, FCA Principles and rules (e.g. CONC), Consumer Duty and related regulatory developments
3. Customer complaints, disputes, remediation and rectification activity, including support for large-scale programmes
4. Data protection and information risk matters, including data flows, data sharing, customer data issues and incident support
5. Customer communications, digital journeys and product or process changes
6. Monitoring legal and regulatory developments relevant to Transport and Consumer businesses
In addition, you’ll be asked to:
7. Escalate legal risks appropriately and support effective risk management
8. Work closely with colleagues across Legal to ensure joined-up advice
9. Support engagement with regulators and external bodies where required
10. Contribute to training, knowledge sharing and continuous improvement within the team
Technology and Innovation
You'll be expected to:
11. Have a good working knowledge of Microsoft’s technology stack, including Copilot and related tools
12. Support the team’s ambition to adopt technology-enabled ways of working, including contract automation and improved document management
13. Be open to new ways of working and contribute ideas to improve how legal services are delivered
Why join us?
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re looking for?
14. Qualified solicitor (or equivalent) with a minimum of 2 years relevant post-qualification experience
15. Experience advising on commercial contracts, with experience advising on consumer credit issues being desirable
16. Exposure to complaints handling, disputes or remediation work (or a strong willingness to develop in this area)
17. Good legal judgement, with the ability to explain complex issues clearly and practically
18. Strong relationship-building skills and the ability to work collaboratively
19. Interest in legal technology and process improvement
20. Willingness to provide flexible support across all areas of the Consumer Legal division as required
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We also offer a wide-ranging benefits package, which includes:
21. A generous pension contribution of up to 15%
22. An annual performance-related bonus
23. Share schemes including free shares
24. Benefits you can adapt to your lifestyle, such as discounted shopping
25. 30 days’ holiday, with bank holidays on top
26. A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.